Getting the right support starts with a friendly conversation.
Whether you have questions about services, need help understanding the NDIS, or just want to see if we’re the right fit, we’re happy to chat.
At My Way Supported Care, we believe in making things simple, offering clear answers and practical guidance so you feel confident about your next steps.
Contact My Way Supported Care today, and let’s talk about what you need.
Port Stephens, Dungog, Clarence Town, Maitland, Newcastle and Lake Macquarie
We provide practical, personal support that fits into your routine—not the other way around. Whether you need help at home, getting out and about, or working towards a new goal, we’ll support you in a way that feels right for you.
We’ve put together answers to some of the more specific things people ask when choosing a provider, so you can make informed decisions with confidence.
We know that every person’s support journey is different, and you might have questions that you haven’t found the answer to. If there’s anything not answered, contact My Way Supported Care, and we’ll be happy to help.
Absolutely. Support should never be rigid—it needs to adjust as your life changes. At My Way Supported Care, we offer flexibility so that if your needs, goals, or preferences shift, your support can too. Whether you need more assistance, less support, or a different type of service, we work with you to make the necessary adjustments.
The NDIS allows for changes, and we’re happy to guide you through the process, ensuring your plan and services continue to meet your needs. Regular check-ins and open communication mean you always have the freedom to adapt your supports as required.
Yes, we provide high-intensity support for participants with complex medical or behavioural needs. Our team includes experienced professionals who are trained in providing specialised care, whether that’s complex personal care, mealtime management, medication administration, or behavioural support strategies.
If you require higher-level care, we’ll work with you and any other healthcare professionals involved in your support to ensure everything is delivered safely and effectively.
Yes! Plan reviews can be overwhelming, but we can help you prepare so you feel confident about the process. This includes gathering evidence of how your current supports are working, identifying any changes in your needs, and making sure you have the right reports from healthcare professionals if required.
We’ll also talk through your goals and ensure your plan continues to reflect what’s important to you. If you need extra support, we can also attend your review meeting with you to help communicate your needs clearly.
It’s easy to feel unsure about whether you’re maximising your plan or if there’s a better way to use your funding. We can help you understand what’s included in your budget, how to allocate your funding to get the most benefit, and what services you might not even realise you’re eligible for.
If you’re ever unsure about funding categories or how your plan can work better for you, we’re happy to go through everything with you.
Yes, NDIS participants have full choice and control over who provides their supports. You can use multiple providers for different services if that’s what works best for you.
If you’re happy with your current provider for certain supports but want to explore what we offer for other areas, you can mix and match services to suit your needs. If you’re thinking about transitioning some or all of your supports, we can talk through your options and make sure everything is set up smoothly.
Living Life, My Way.
Disability support in New South Wales. We provide NDIS services your way.
We acknowledge the traditional custodians of the land we live and work and pay our respects to the Elders of the past, present and future.